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Sharp Multi-Functional Printer
Your Partner in Performance

Keep Your Business Running
Without Interruptions

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Cost
Maintenance Plans
Defined SLA
Commitments
24/7 Priority
Service Handling

Supporting thousands of printers and currency sorters across Kuwait with certified
engineers, genuine parts, and industry-leading service standards.

Why Al Mulla OAS

Why Choose Al Mulla OAS Service Contracts

    Reduced downtime and business disruption
    Priority support from certified engineers
    Preventive maintenance to extend equipment life
    Genuine spare parts and consumables
    Predictable annual maintenance costs
    Faster response and repair times
    Improved print quality and machine performance
    Complete peace of mind for your operations
Coverage

Service Contracts Available For

Flexible, brand-agnostic coverage built around how your fleet actually runs.

Multi-Function Printers (MFP)

Currency Sorters

Production Printing Systems

Plotters & Wide Format Printers

Service Level Agreement

Our SLA Commitments

96%
Uptime
Machine uptime guarantee
98%
First-Fix
First-time fix rate target
<2
Hours
Assured initial response time
<4
Hours
Turnaround time target
Preventive Maintenance

What's Included in Every PM Visit

1

Check print quality and image quality

1

Replace rollers and clutches for paper transport

2

Clean imaging unit, drum and development areas

2

Calibrate machine with the screen

3

Lubricate fusing unit and heating area

3

Check voltage supply and grounding for damage

4

Check exposing unit and scanner unit

Consumables Management

How Toner Replenishment Works

Standard

Manual Ordering

    Toner-low alert appears on machine
    Your team contacts the Call Centre
    Order processed and confirmed
    Toner delivered to your location
Smart & Automated

Auto Toner Replenishment

    Toner-low alert sent to Print Fleet / CS Remote Care
    Order processed automatically
    Toner delivered — no calls, no delays
Book a Service

Scan. Connect. Get Support.

Book a service request in seconds. Your nearest engineer is dispatched via GPS.

  • 1
    Scan QR code with your phone camera
  • 2
    Request registers on OAService
  • 3
    Nearest engineer assigned via GPS
  • 4
    Engineer visits and completes repair
  • 5
    Feedback link sent automatically
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Certified engineer servicing a printer on-site

Ready for predictable, worry-free maintenance?

Talk to our team about a service contract tailored to your fleet.

188 00 88 Send Inquiry