SERVICES
Al Mulla Office Automation Solutions:
Since 1980 >> Total Commitment to Customers
Al Mulla Office Automation Solutions promotes a relationship of total commitment to its customers. It offers complete document solution and does not merely sell “boxes” of products to its customers.
The company’s commitment to providing prompt and efficient After-Sales Services to customers is one of the biggest strengths of the company that give it a distinct edge over competitors. Al Mulla Office Automation Solutions has continuously gained recognition by principles such as Sharp and Konica Minolta for 5 years.
Our unique system driven Auto-Complaint Management Dashboard tracks every customer query or request in real time. This enables us to offer unparalleled service to our clients, with a guaranteed response time of up to 2 hours and up to 8 hours of downtime.
Why Do Customers Choose Us?
Guaranteed 2 hours response time and 8 hours downtime.
100% availability of spares and consumables.
We do not sell boxes of products; rather, we engage long-term with our customers by providing them with total solutions that are as per their exact requirement, budget and security needs.
The company focusses on providing its customers, the best after-sales experience through a team of 62 well trained service personnel, who ensure minimal machine down time for our customers.
24 x 7 onsite support
System driven auto-complaint management.
Corrective actions based on customer survey.